WAEC Launches Customer Care Service Centre In Lagos
The West African Examinations Council (WAEC) on Thursday said that the delay in responding to candidates’ enquiries would soon fade away, with the inauguration of its Customer Care Service Centre in Lagos.
Dr Charles Eguridu, WAEC’s Head, National Office (HNO), gave the assurance at the inauguration of the centre, which was donated by Media Concept International Ltd.
According to him, the centre will facilitate easy interaction between staff members of WAEC and the candidates.
Eguridu said that the facility comprised offices, enquiries desk, toilet facilities, and a waiting area, equipped with computer and Internet services.
The WAEC official said the current management would continue to support innovation and creativity, by evolving policies that would ensure an enabling environment for enhanced private sector investment.
“The good news is that the council is in the process of replicating this project in all our zonal offices throughout the country”, he said.
Earlier, the Managing Director, Media Concepts International Ltd, Mr Babatope Agbeyo, said the donated facility was part of their corporate social responsibility.
He said the gesture was geared toward promoting positive social and infrastructural change among the clientele.
Agbeyo said his outfit was committed to helping clients succeed in their endeavours, by making their dreams a reality.
According to him, these facilities are deployed for the conduct and administration of examinations and the issuance of its certificates. (NAN)