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WAEC Launches Customer Care Service Centre In Lagos

The West African Examinations Council (WAEC) on Thursday said that the delay in responding to candidates’ enquiries would soon fade away, with the inauguration of its Customer Care Service Centre in Lagos.

Dr Charles Eguridu, WAEC’s Head, National Office (HNO), gave the assurance at the inauguration of the centre, which was donated by Media Concept International Ltd.

According to him, the centre will facilitate easy interaction between staff members of WAEC and the candidates.

Eguridu said that the facility comprised offices, enquiries desk, toilet facilities, and a waiting area, equipped with computer and Internet services.

The WAEC official said the current management would continue to support innovation and creativity, by evolving policies that would ensure an enabling environment for enhanced private sector investment.

“The good news is that the council is in the process of replicating this project in all our zonal offices throughout the country”, he said.

Earlier, the Managing Director, Media Concepts International Ltd, Mr Babatope Agbeyo, said the donated facility was part of their corporate social responsibility.

He said the gesture was geared toward promoting positive social and infrastructural change among the clientele.

Agbeyo said his outfit was committed to helping clients succeed in their endeavours, by making their dreams a reality.

According to him, these facilities are deployed for the conduct and administration of examinations and the issuance of its certificates. (NAN)

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20 comments

  1. My boy result is in doubt, mathematic is one of his best subject,and he score D7,i totally believe that there is priblem some where,WAEC pls i need ur view on this,kindly revisit this paper for further assurance…exam no 4280115102 thanks good response await,

  2. Pls, I wuld lyk 2 knw 4 hw loing is one expected 2 wait 2 collect certificate 4rm Ojo centre. A crowd of applicants ve been waiting @ d centre 4 ova 4 hrs nw all in d name of sorting out d certificates 4rm dier so called strong room.

  3. abraham apepe

    how would one be able to colect his waec transcript

  4. Augustine Iduh Udeh

    Good day. I want to ask if my date of birth that was wrongly filled in the course of registration can be corrected. I wrote the examination 2014 with the following details: Augustine Iduh Udeh, exam number:4332263130 school: New covenant secondary school port Harcourt. date of birth: 6 August 1993 instead of 28 August 1991

  5. pls I wrote gce 2014 wit date of birth 1995 nd waec 2015. wit date of birth1998 nd pls i want to correct dat 1995 to 1998 so is it possible nd wot de step I must folow????

  6. Ojo oluwatoyin

    Hello, I collected my original waec gce result and found out that my date of birth was wrongly written, it shud be November 13th instead November 12 was written, please what should I do regarding this.. Thanks

  7. Please I wasn’t involved in malpractice and I just checked my result and it has been withheld please help my screening is on Friday 12th of august 2016

  8. Onuoha, Jovita Mmasinachi

    I lost my waec/gce result and also lost the identification papers used in taking the exam. I can no longer remember my center and exam numbers as to reprint my result online. Can you assist me with my exam and center numbers;
    Name; Onuoha, Jovita Mmasinachi.
    Name of Center; Girls Secondary School, Akwakuma, Owerri, Imo State.
    Year of exam; 1994. Date; Nov/Dec; Type; WAEC/GCE (Private)

  9. Onuoha, Jovita Mmasinachi

    I lost my waec/gce result and also lost the identification papers used in taking the exam. I can no longer remember my center and exam numbers as to reprint my result online. Can you assist me with my exam and center numbers;
    Name; Onuoha, Jovita Mmasinachi.
    Name of Center; Girls Secondary School, Akwakuma, Owerri, Imo State.
    Year of exam; 1994. Date; Nov/Dec; Type; WAEC/GCE (Private)

  10. Imasiokuebo Endurance

    customer care line for port Harcourt and address ,I want to collect my certificate

  11. Agada Stanislaus

    I write GCE since 2010 but my name was misspelled i want to know the possibility of correction

  12. My name was misspelled in my GCE result i wrote 2010! I want to know the possibility of correction

  13. ugwuanyi louis chigozie

    please, my name was misspelled in waec 2017 is there any possible solution to correct it?

  14. pls how can I get d original result if gce I wrote since 2007 ,tanks

  15. Ashiwajun Abiodun

    I paid for attestation of result twenty thousand naira in April and up till now when I called the zonal office in Ijokodo Ibadan where I applied for it ,I was told it is not ready.
    Please may I know how long it takes to process ATTESTATION OF RESULT.
    I need it urgently.
    Thank you.

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